Service & Information

Do you have any questions? 

On this page, we have all the relevant information regarding:

• Your order, 
• the possible payment terms, 
• shipping costs, 
• right of withdrawal 
• as well as the online shopping terms 
• and conditions

If you still have questions, you can also send us an inquiry via email.

Please note: For a prompt processing of your inquiry, please always have the following information ready:

• Shopping cart number 
• Item number (or internet order number on your invoice) 
• Order date

All the above-mentioned information can be found in your order confirmation, which you will receive via email immediately after successfully completing an order.

We hope you enjoy shopping at the Austrian Post AG online shop!