Have your items be there even when you are gone!

Use the Österreichische Post mail collection box to have parcels, letters and registered items* deposited directly at your residence. After an unsuccessful delivery attempt, the delivery person will place the item in the mail collection box and let the addressee know. The addressee will then retrieve the notification from the letterbox and use it to open the delivery box.

To keep the cost low, we recommend installing one Österreichische Post mail collection box for every 12 households. Our L-Plus box fits approximately 93% of all items. For the remaining 7%, the item is either too large or subject to a fee such as customs. In such cases, your item will be available for pickup at your postal service location.

Order now your mail collection box!

Do you have questions about the mail collection box?
Please contact the customer service of Österreichische Post AG by phone at +43 800 010 100 or directly via the contact form at: post.at/en/k/f/contact-us 
 

*)  RSa and RSb items cannot be deposited
**) Use cannot be limited to specific addressees. With the mail collection box, Österreichische Post can deliver mail to all residents who live where the collection box has been installed (e.g., house, staircase).