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Pick-up box

Person retrieving a parcel from yellow postal lockers while holding a package and an envelope.

Pick-up box

Have your items be there even when you are gone!

The pick-up box enables the delivery of parcels, letters and registered mail* directly at the recipient’s place of residence.
The delivery agent places the shipment in the pick-up box and notifies the recipient accordingly. The addressee will then retrieve the notification from the letterbox and use it to open the delivery box.

To keep the cost low, we recommend installing one Österreichische Post pick-up box for every 12 households. Our L-Plus box fits approximately 93% of all items. For the remaining 7%, the item is either too large or subject to a fee such as customs. In such cases, your item will be available for pickup at your postal service location.

Order now your pick-up box!

 

Do you have questions about the pick-up box?
Please contact the customer service of Österreichische Post AG by phone at +43 800 010 100 or directly via the contact form at: post.at/en/k/f/contact-us 
 

 

*)  RSa and RSb items cannot be deposited
**) Use cannot be limited to specific addressees. With the pick-up box, Österreichische Post can deliver mail to all residents who live where the pick-up box has been installed (e.g., house, staircase).